OUR
SERVICES
MARKETING SERVICES
Tele Lead Generation
Our tele lead generation largely focus on the b2b space to generate marketing qualified leads for our clients’ sales force. We cater to nearly all product lines under the hardware and software portfolio like servers, storage, hybrid IT, router, switches, wireless solutions, video and audio conferencing solutions, cloud solutions, data, and backup recovery solutions, laptop, desktops, workstations, printers, consumer products, like tablet, smart phones, accessories, air purifiers, online education courses etc.
Inside Sales
We help in driving revenue for our clients by taking prospects through the complete sales cycle from inception to closure, for both new accounts, and for an installed base.
Our tele team works in conjunction with our creative and digital teams to work on concepts and deliver a seamless experience to prospects and value to our clients.
Audience Generation
We have an unparalleled 10+ years of experience in audience generation activities both for B2C and B2B clients in a wide array of event requirements. In a year we deliver audiences for 80-100 events and generate close to 10,000 manager level and above audience for our clientele.
As part of our audience generation engine, as and when required by our clients, we also manage the collection of participation fees from audiences that we bring to various events.
Loyalty Management
At Majorel, we design, create and manage loyalty programs that help drive revenue and engagement with the target audience for clients in both the B2B and B2C space.
Experiential Marketing
With full-fledged planning, design, creative and operations teams, we execute all kinds of on-ground engagement opportunities for our clients. Some of our key focus areas are:
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Brand Activations
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On-ground Events
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Media & Adventure Drives
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Exhibitions
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Collateral Management
Design & Communication
With a clear focus on content and communication, our teams deliver solutions across:
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Creative Campaigns Across Platforms (Online And Offline)
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Advertising Campaigns (Online And Offline)
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Content + Copywriting Solutions
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Radio + TVC Scripting
Media & OOH Campaigns
In an attempt to deliver a comprehensive & planned solution to clients we also take into consideration strategic media & OOH solutions that add to our overall campaign as and when needed.
Digital Marketing
With a clear focus on the future, we have developed several tools that help deliver value to our clients. From a services standpoint we undertake:
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Social Media + Digital Campaigns
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Microsite Creation & Management
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Re-targeting + Web banners
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Social Listening & Responses
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Virtual Events
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Webinars and Round Table Discussions
BPM SERVICES
Airlines & Travel
The customer support team has serviced international & local airline companies since 2003. We have provided various services like: inbound & outbound voice, ticketing, loyalty management & back office data entry related services. These services have been provided while also excelling on all GDS platforms - Amadeus, Saber, Galileo & Worldspan.
E-Commerce
This industry vertical has been one where Majorel has had the highest volumes. Having serviced two of the biggest e-commerce marketplace companies, we have experience supporting APAC markets like Australia, Singapore & India.
Insurance
The services provided are inside sales, inbound customer support and back office data validation for our clients, winning many appreciations over the course of multiple years.
IT & High Tech
One of our core strengths is providing sales & customer support to IT/high tech clients. Starting back in 2004, we also provide content moderation services to clients in this industry space.
Automotive
Very niche services such as Collateral management, event registration, lead generation and customer support to some of leading two-wheeler and four wheeler brands.
